Event: Positive service shifts accelerated by COVID-19: lessons for leaders

Rapid innovation and learning have been at the heart of our immediate response to coronavirus (COVID-19). Leaders will need to pay attention to the conditions and ways of working that have enabled innovation to thrive, if we are to maintain and embed positive changes over the coming months. 

Chaired by Niall Dickson, with Hugh McCaughey providing the national perspective from England, the webinar will bring together perspectives from the front line, leaders of local organisations and systems and the AHSN network.

The webinar will get beneath the surface to explore what's really needed to enable sustainable change. Starting with an overview of the significant changes happening during the pandemic, exploring learning from the rapid implementation of video consultations will provide an opportunity to dive deeper to understand what leaders need to do to keep momentum.

This interactive webinar is hosted by the Health Foundation’s Q community, and delivered in partnership with the NHS Confederation and the AHSN Network as part of the NHS Reset campaign.

The event will be of particular interest to those leading local organisations and systems, as well as anyone with a remit for improving care and building on the beneficial changes emerging during COVID-19 nationally, regionally or locally. Attendees will gain pragmatic learning about:

• what lies behind some of the major shifts in services that have happened during the pandemic
• what leaders need to do to ensure rapid innovation leads to sustainable change, supported by staff and service users
• how to use the high-profile example of video consultations to inform approaches to change, so that it inspires wider support for the service shifts needed.

Through a mix of presentations and interactive panel and polling sessions, attendees will leave with ideas and inspiration for enabling sustainable change within their services.

Places are limited for this free event: both members of the Q community and others are welcome.