Person-centred care
Blog post
29 results found
Let's talk about palliative care
Date published: 11 May 2012Many people do not understand what palliative care is, what its benefits are, and often simply confuse it for hospice care. Although the concept of palliative care is not new, doctors focus on trying to cure the patient, subconsciously overlooking wh...
The right care, at the right time
Date published: 03 May 2012As a rheumatologist, John Boulton tries to provide a service that patients can access when the need arises. Recently, the stories of two patients have challenged this view, as he discusses in this blog post.
The power of story telling
Date published: 24 April 2012Following the 2012 International Forum on Quality and Safety in Healthcare in Paris, Simon Morgan recounts the keynote speech by Maureen Bisognano which looked at the importance and power of story telling in improving care.
‘No decision about me, without me?’
Date published: 17 April 2012In this blog, Kallur Suresh reflects on a consultation where he felt he'd used shared decision making techniques with a patient with early Alzheimer's dementia and their partner. He later found out that the partner felt that they'd been discouraged f...
Can the NHS learn from Mary Queen of Shops?
Date published: 16 March 2012High street retailers train their staff in good customer service. Yet we seem to assume that NHS staff have treating people with dignity and respect, supporting them to understand their choices and involving them in decisions about their care and tre...
What do you think about the NHS Constitution?
Date published: 09 March 2012Stephen Thornton's blog asks: what do you think about the NHS Constitution? If you are a clinician, is it relevant to your professional practice? If you are a patient, has it helped you understand and obtain your rights? If you are a manager, has it ...
Will hourly rounds help nurses to concentrate more on caring?
Date published: 11 January 2012Like the curate’s egg, the Prime Minister’s announcement on improving the quality of nursing care on acute wards is good in parts. Given The King’s Fund’s and Health Foundation’s work on nursing rounds with the Hospital ...
Reaction to the NHS Future Forum reports
Date published: 09 January 2012Stephen Thornton's immediate reaction to the NHS Future Forum Reports, ahead of the government's response.
Shared decision making: time to act now!
Date published: 07 December 2011We need action on the ground to ensure Secretary of State's rhetoric around shard decision making becomes reality, says Stephen Thornton. Words are important and leadership right from the top is essential. But action ultimately speaks louder than wor...
Self-service healthcare: the future NHS?
Date published: 23 November 2011Jo Bibby blogs about the need to redesign healthcare by embracing the potential of modern technologies and mind-sets in order to create ‘self-service’ healthcare.
We need to talk about frail older patients
Date published: 20 October 2011How do you explain the actions of someone who ignores the plight of an older patient in a soiled bed? Or who fails to respond when a patient cannot reach a glass of water and has not eaten her meal? Jocelyn Cornwell reacts to the State of Care report...
The importance of defining new professionalism
Date published: 18 October 2011We need to embed a 'new professionalsim' where doctors take responsiblity for the patient journey (not just the consultation), embrace improvement science (as well as evidence-based medicine) and take full part in commissioning and priority setting, ...
The specialist/generalist debate
Date published: 17 October 2011The recent publication of the report from the Commission on Generalism, established by The Health Foundation in partnership with the Royal College of General Practitioners, stirred some considerable interested in the media. Martin Marshall explains w...
Quality improvement lessons from the US
Date published: 20 September 2011We need to harness the positive energy that already exists for improving quality, but hospitals run at such a pace and with continuous capacity issues this can seem impossible, says Tricia Woodhead.
Ask three questions
Date published: 04 August 2011Dr Donal O'Donoghue blogs on the three questions that the Health Foundation's MAGIC programme is promoting following his visit to a MAGIC site in Newcastle.
This call is being recorded for training purposes...
Date published: 28 July 2011Given what we know about how the quality of the dialogue between clinician and patient can impact on experience, satisfaction and indeed outcomes, Jo Bibby asks: isn't it time that recording of consultations became the norm?
We all have a role to play in change
Date published: 12 July 2011People using health services have much to contribute to managing and making decisions about their care. We need to recognise and embrace this potential if we are to have a healthcare system that is truly humane, responsive and effective, says Jo Bibb...
No decision about me without me: making it happen
Date published: 03 June 2011Stephen Thornton explains why the Health Foundation is asking the government to make three key changes to the Health and Social Care Bill to put patients centre stage and create an NHS with the principle of 'no decision about me without me' at its he...
Competition, choice and the NHS
Date published: 17 May 2011If we adopt a pragmatic view and focus on what’s best for patients and their communities, then competition might have a role to play at the margins in improving care for patients, but it certainly isn’t a panacea for the challenges that f...
The evidence for shared decision making
Date published: 21 April 2011Can we expect shared decision making to be adopted across the NHS as quickly as, say, evidence-based medicine, ultrasound and antibiotics? It would be great to hope so, says Jo Bibby.
A call to arms
Date published: 20 April 2011Topics at this year's IHI Forum were varied and the report card on the surface appears to be good; we are making progress, there is much to learn and now we need to spread the good message, says Peter Lachman.
Don't ask me, I only work here
Date published: 15 March 2011Stephen Thornton talks about why, as a patient, he was left feeling angered and disappointed following a recent visit to an outpatient clinic.
Care and compassion in the NHS
Date published: 16 February 2011The Health Service Ombudsman’s report on ten investigations into NHS care of older people has provoked an understandable, but wearingly familiar, wave of shock and media outrage, says Jocelyn Cornwell.
Let’s make sure patients really are at the heart of the NHS
Date published: 11 February 2011‘No decision about me without me’ has been the call of the patient movement for the last decade and the new Health and Social Care Bill aims to enshrine this in legislation. Jo Bibby examines why this should be the goal of a modern health...
Off to market? Patient choice and the Health and Social Care Bill
Date published: 09 February 2011Stephen Thornton argues that there is never a perfect way to organise healthcare systems. They are by their very nature complex and adaptive, so any intentional change of structure, process or incentive carries the likelihood of significant, unintend...
Thinking differently: technology and healthcare
Date published: 06 January 2011Martin Marshall discusses his thoughts on the future role of technology in healthcare, following a visit to the the New Media Medicine Laboratories at the Massachusetts Institute of Technology in Boston.
Who's your favourite health services researcher?
Date published: 07 December 2010Stephen Thornton discusses the work and opinions of health services researcher Professor John (Jack) E Wennberg in this blog post.
Unwrapping the White Paper
Date published: 14 October 2010Stephen Thornton examines the contents of the government's White Paper on health, and explains the Health Foundation's response to the consultation.
