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Bullying, healthcare and human factors

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Martin Bromiley 26 June 2012
Bullying is very topical. Every time it’s discussed on TV or the radio, people queue up to say ‘yes, it happened to me’. But surely it’s something we grow out of as we enter th...
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So, what does quality improvement mean for me?

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Kallur Suresh 26 June 2012
I’ve been working in mental health for 20 years and, in all this time, I can’t remember hearing as much about quality of the care we provide as I have in the last five years. Early in my ...
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Aligning clinical and corporate services to improve care

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Penny Pereira 18 June 2012
This month we’re starting work with the organisations selected for our Shared Purpose programme, and we’re really excited about some of the work that they’ll be doing. The aim of the...
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Is 80% reliability good enough?

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Matthew Cooke 15 June 2012
At first glance, achieving your planned actions (or reliability) 80% of the time sounds quite good. Then you start thinking of it as one in five times that we fail to do what we aimed for. And then, o...
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The funding formula: age vs deprivation

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Peter Smith 12 June 2012
Recent press reports (such as in The Independent and the HSJ) float the suggestion that NHS funds in England should be distributed to local areas solely on the basis of the age of the local population...
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