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Prudent health care – the way forward for NHS Wales?

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Alan Willson 09 June 2014
The National Health Service is 66 years old this year and there is much discussion around its future. We realise we need to design a better health service for people, and we need to find new ways to m...
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Patient and Family-Centred Care: practical tools to improve patient experience

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Bev Fitzsimons 04 June 2014
With the challenges currently facing the NHS, leaders at all levels across organisations need to learn to work together with a shared vision of providing continually improving, high-quality and compas...
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What gets measured gets done. Or does it?

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Penny Pereira 02 June 2014
'What gets measured gets done' – a well-established mantra, and with good reason. But I’m not entirely comfortable with the implication that results always neatly follow from applying focu...
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Beyond Francis and Berwick...sign up to improvement?

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Jennifer Dixon 28 May 2014
We’ve faltered in England. There hasn’t been a medium term strategy for improvement in the NHS based on recognised tried and tested quality improvement techniques, some from other industri...
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Improving your organisation's approach to safety: five questions to ask

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Penny Pereira 28 May 2014
(Re-)read the Berwick report recently? While it perhaps didn't get much profile beyond improvement enthusiasts when it came out, I find people are increasingly referring to it. Perhaps this is because...
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