Engaging with Quality Initiative stories

Our Engaging with Quality Initiative programme is made up of projects that are designed and delivered with the user/patient at heart.

The five stories show how service users can be involved in a quality improvement programme and the impact they can create. They also bring to life their personal experiences of being involved in a healthcare project and the impact it has had on themselves and the way the project is delivered.

John Needham, Steering group member, Quality MK

John explains how he's seen Quality MK develop from an idea that needed funding to get off the ground to a successful group who the primary care trust look to for advice and support.

Making healthcare more primary care led, patient centred and evidence based

Carole Cooper, Patient representative, LIMBIC

Carole Cooper, who has suffered back problems for 43 years, talks about how her previous negative experiences inspired her to take action and become a patient representative.

Ensuring that people with back pain get the most appropriate care

Andrew Harrison, Service user, REST project

Andrew Harrison talks about his experience of working on the REST project which aims to provide better advice and choices for patients who suffer from sleep difficulties.

Improving treatment options for people with insomnia

Kim Sales, Service user, IRIS

Kim Sales, who was a victim of domestic violence, has found that women are more likely to open up to her once they realise that she has been through it herself.

Improving services for women experiencing domestic violence

Tony Ward, Patient adviser, CKD

Tony describes how his diagnosis with kidney disease changed his life and how his role as a patient representative has provided him with a new goal to improve the lives of other patients.

Improving the management of chronic kidney disease