Improving the quality of care for older people
About this video
Tom Downes, a consultant geriatrician at Sheffield Teaching Hospitals NHS Foundation Trust, talks about their journey to understand how as an entire organisation they could use a different approach to address quality and safety challenges, starting with the care delivered to older people.
The video includes information about how they used the Big Room methodology which involves health care staff, social care staff, patients and community staff. Tom says that the Big Room gives staff 'the opportunity to redesign their own system'.
Further reading
Related links
Work with us
We look for talented and passionate individuals as everyone at the Health Foundation has an important role to play.
View current vacanciesThe Q community
Q is an initiative connecting people with improvement expertise across the UK.
Find out more