The Health Foundation is an independent charity working to continuously improve the quality of heatlhcare in the UK

Quality improvement - the role of context and how to manage it

Date added:
Content type: Video/webinar

This webinar explores why context needs to be taken into consideration when attempting improvement, and what skills best help professionals to manage context effectively.

Date added:
Content type: Video/webinar
Quality improvement_the role of context and how to manage it webinar 2014.mp4

Efforts to improve the quality of patient care have tended to focus on defined technical interventions, often with mixed results in different settings.

There is increasing recognition that it’s not just what you do, but the way that you do it and the environment or context that really matters. A range of factors can affect the success of improvement, from the external policy environment, to organisational culture, to local structures, available people and processes. 

This webinar – with Naomi Fulop, John Gabbay and Andrée le May, chaired by Bill Lucas – explores why context needs to be taken into consideration when attempting improvement, and what skills best help professionals to manage context effectively.

Comments
wonderful presentation - the conversational and Q&A approach was very helpful in getting a grip on the issue of context when undertaking a QI project. I completely agree that context is crucial not only in success of QI projects but in sustaining them. The challenge is whether or not organisations have the resource or the patience to ensure that context is central to any plans to roll out successful QI projects in one part of the organisation to all parts of the organisation.
Excellent research; well presented clearly and concisely. Congratulations to everyone involved. I need to find a copy of the soon-to-be famous pyramid? It would be great if the slides were made available too.
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