Getting clinical leaders on board

With nearly two decades’ experience working on the front line in the NHS, Simon Watson is passionate about patient safety. He talks about why clinicians need to influence change in their health org...

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Putting patients at the heart of care

If we want to achieve truly person-centred care in the NHS we need to look at all the elements of care a person experiences: from the clinical care received to how a person is greeted by a cleaner ...

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When doctors and patients talk

For most people who come into contact with the NHS, a key element of their experience of care will be their individual consultations with a clinician. Often these interactions are ones that happen ...

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Measuring quality: a complicated task

Understanding the best ways to measure and monitor the quality of healthcare is at the core of our improvement work here at the Health Foundation. Not collecting or using this information has resul...

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