Groups of hospitals or health economies addressing the same problems as each other, and learning from each other’s experience.
Showing people real improvements in health services is the best way to convince them that change is achievable.
So we put ideas to work and share our learning. And by showing our ideas being implemented on an ever-larger scale, we create excitement about quality improvement, and turn demonstration into accepted practice.
Examples of this include:
Self management support enables people to set their own health-related goals and decide on approaches to treatment. It is a radical change from traditional models of healthcare as the service user is in the driving seat.
Clinicians have a vital role in driving improvement. As the people working directly with service users they are essential to improving care at a local level.
Our programmes supporting clinicians to demonstrate how to best implement best practice include:
Our Safer Clinical Systems programme aims to increase reliability in systems of care, thus reducing failures in clinical systems that result in harm to patients.
Stroke 90:10 is an improvement collaborative between hospitals in the NHS North West area. They are aiming to significantly change frontline practice and stroke care.
The Safer Patients Initiative ran from 2004 to 2008. Its aim was to find practical ways of making acute hospitals safer for patients. The Safer Patients Network is taking forward and developing the work of the initiative (see the encourage section).