How can we support better governance for quality improvement?
Will is Director of Improvement at the Health Foundation. He is responsible for a number of initiatives supporting the Foundation’s work to improve the quality of health care services. This includes an ambitious programme of activity and funding, involving partners from academia, the NHS and the wider health and care system, to test, evaluate and share lessons about how to improve care more effectively and efficiently. It also comprises the development of people’s skills in leadership and quality improvement approaches. Central initiatives include the Q community, supported by NHS Improvement, connecting people with improvement expertise across the UK, and a collaboration with Cambridge University to develop a research institute, which will produce practical learning about how to improve care.
Will was previously Forum Director for the World Innovation Summit for Health, and Operational Director at the Centre for Health Policy in the Institute of Global Health Innovation at Imperial College London, where he is an honorary research fellow. Prior to this, Will worked in the NHS as Head of Operations for Women’s and Children’s services at St. Mary’s Hospital and Queen Charlotte and Chelsea Hospital, and as a management consultant at KPMG. While working in the NHS, Will undertook the GenerationQ Fellowship, gaining a postgraduate qualification in leadership and quality improvement.