Enabling self-management for patients using vaginal pessaries

East of England
This project, led by Cambridge University Hospitals NHS Foundation Trust, aimed to test a self-management pathway for women using vaginal pessaries for pelvic organ prolapse. The team worked with a focus group of pessary users to design the service before testing it using plan, do, study, act (PD...

Safer Clinical Systems: Central Manchester University Hospitals NHS Foundation Trust

North west England
Based at Central Manchester University Hospitals NHS Foundation Trust with a focus on Royal Manchester Children’s Hospital, this project aimed to provide a better experience of care for children, their families and carers by improving handover processes across primary, secondary and tertiary care.

Annie Laverty, GenerationQ fellow

North east England
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Phil Garnett, GenerationQ fellow

Yorkshire and the Humber
Phil is the Chair of Scarborough and Ryedale Clinical Commissioning Group (CCG) and also works four sessions a week as a GP in Filey. He first joined the GP practice as a partner in 1978 and went on to become the senior partner. He remains involved in the performance, quality and financial manage...

Transforming the culture of mental health services through peer support

Led by the Institute of Mental Health in partnership with Nottinghamshire Healthcare NHS Trust and based at the University of Nottingham and Nottinghamshire Healthcare NHS Trust, this project aimed to promote recovery-focused practice for mental health patients, improving the experience of servic...

Promoting compassionate health care for homeless people

Led by University College London Hospital, working with NHS trusts and homelessness charities, this project aimed to transform interaction between health workers and homeless people in order to provide better quality care, resulting in improved life expectancy and life chances.

North East of England primary care Collingwood and Central Surgeries: methods for changing clinician behaviour

North east England
This case study was provided by Newcastle upon Tyne NHS Foundation Trust and discusses its project to find additional ways of reminding clinicians about shared decision making and encouraging more of this activity. The project's approach was to code consultation behaviour, using the national prac...

Transformation of urology outpatients

Led by Imperial College Healthcare NHS Trust, this project aimed to develop a pathway to support short-notice access to urology outpatient services, to improve efficiency and achieve a better patient experience with fewer unnecessary follow-up appointments. The project team set up a daily 'one st...

Elizabeth Bradbury, Quality Improvement Fellow

North west England
Elizabeth Bradbury is a Director with AQuA, a NW England membership quality improvement organisation.