Developing a ‘design of space’ intervention using Lean thinking

North east England
Led and coordinated by the North East Transformation System team and hosted by Gateshead Health NHS Foundation Trust, this project sought to reduce waste and improve processes, by redesigning space more effectively. It took the view that processes are constrained by the space within which they op...

Dignity in practice: understanding and responding to the needs of frail older people in hospital

North east England
Led by Northumbria Healthcare NHS Foundation Trust in partnership with Age UK, this project aimed to ensure older people receive compassionate care, in environments where their needs are understood and met. The work focused on changing three services with a significant role in improving quality o...