Improving cancer patient experience with a multidisciplinary palliative assessment and radiotherapy clinic

South west England
Run by University Hospital Southampton, in partnership with the Faculty of Health Sciences at the University of Southampton. Will focus on the care of cancer patients. Aiming to improve the experience and care of cancer patients by combining assessment by palliative care and clinical oncol...

Integrative care pathway for patients with medically unexplained symptoms

Run by a team from East London NHS Foundation Trust, this project aims to improve health for people with medically unexplained symptoms (MUS) and to reduce unnecessary attendances. The project is piloting a service for people with medically unexplained symptoms (MUS), identified from four primary...

Community-based, consultant-led one-stop-shop for carpal tunnel syndrome patients

Run by a team from the Central London Community Service, from June 2014 until August 2015, this project is piloting a one-stop-shop for carpal tunnel syndrome (CTS) at Edgware Community Hospital, for patients referred by GPs in Barnet, north London. The project is comparing a community-based, mul...

Paediatric asthma

Run by University Hospital of North Staffordshire Children’s Centre, this project aimed at improving the quality of care delivered during an asthma exacerbation to provide an exceptional experience for children, young people and their families. The project used feedback to make improvements aimed...

Acute Stroke Unit

Run by University Hospital of North Staffordshire at the Hyper Acute Stroke Unit, this project focused on the patient pathway by ensuring specialist stroke care was provided from point of admission through to discharge. As well as gaining a better understanding of the patient experience, staff en...

Care for patients who are reaching the end of life

South west England
Run by Royal United Hospital, Bath, this project aimed to improve end of life care, in particular by improving identification of end of life. The work focused on creating a care pathway for patients approaching end of life in an elderly care ward, before rolling out the plan to other wards. Impro...


South west England
Run by North Devon Healthcare NHS Trust to improve the experience of dementia patients who access services from North Devon District Hospital in Barnstaple, this project focused on improving patient experience during the multiple handovers of care between acute, community and primary care service...

Caring for patients who are approaching the end of life

East of England
Run by Ipswich Hospital NHS Trust, this project aimed at making the end of life care provided on general wards more person-centred, involving patients and their families and carers in decisions about where to die. Improving information and communications, both for patients and staff, were fundame...

Improving the COPD care experience

Run by the Hywel Dda Local Health Board, this project aimed at improving care for patients with chronic obstructive pulmonary disorder (COPD) and reducing unnecessary hospital admissions. The team looked at the whole care experience, cutting across acute, primary and community boundaries and spec...

Improving the Ambulant Duchenne Muscular Dystrophy pathway

Run by the Neuromuscular team at Great Ormond Street Hospital, this project aimed at improving the experience of boys with Muscular Dystrophy who are still ambulant (able to walk). The work focused on the care received at six-monthly follow up appointments/clinics.