Using live operational data and improvement science to help primary care teams deliver better patient care: the Tower Hamlets EQUIP programme

This project aims to help GP practices work smarter using existing resources, supplemented by live operational data and coaching/training, to make effective operational changes.

Managing medically unexplained symptoms through screening, training and tailored psychological treatment

South west England
Led by 2gether NHS Foundation Trust, in partnership with the University of Bath and NHS Gloucestershire Clinical Commissioning Group. To be implemented across 6–12 GP practices in Gloucestershire. Aims to help people experiencing medically unexplained symptoms (MUS) to live healthier and h...

Improving prescribing safety in general practices in the East Midlands through the PINCER intervention

A pharmacist-led information technology intervention for reducing clinically important errors in medication management (PINCER) has been developed to identify and correct prescribing errors in general practices. Led by Lincolnshire Community Health Services NHS Trust with the University of Lincol...

Patient record access: turning it on, sharing the learning

Led by the NHS Alliance in partnership with InHealth Associates, NHS Lewisham, NHS Berkshire East PCT, the Royal College of GPs, and Diabetes UK, this project aimed to change the dynamic between the NHS and its service users, and between the individual and their health workers, by initiating a so...

North East of England primary care Collingwood and Central Surgeries: methods for changing clinician behaviour

North east England
This case study was provided by Newcastle upon Tyne NHS Foundation Trust and discusses its project to find additional ways of reminding clinicians about shared decision making and encouraging more of this activity. The project's approach was to code consultation behaviour, using the national prac...

Cardiff and quality improvement: using action learning sets

This case study was provided by Cardiff and Vale University Health Board and discusses how action learning sets were built in to the MAGIC programme to facilitate collaboration with primary care teams.

Managing demand for pathology tests from general practice

North west England
Led by NHS Stoke on Trent, this project aimed to reduce variation in requesting patterns for pathology tests in primary care. The team used online educational tools, face to face training and a local enhanced services agreement to help general practices to achieve greater consistency in the reque...

Improving quality and safety in primary care

Led by Dr Neil Houston, GP and National Clinical Lead, Safety Improvement in Primary Care, Healthcare Improvement Scotland, this project aimed to provide safer, more reliable care for patients with heart failure or who are on high risk drugs. The project used the Institute for Healthcare Improvem...

Enhancing care and saving lives of people with chronic kidney disease

Led by University Hospitals of Leicester NHS Trust, in partnership with organisations around the UK, this project aimed to improve the early detection of and treatment for chronic kidney disease within primary care. The work targeted medical practitioners through a set of interventions based on N...

Primary care domestic violence programme (IRIS)

Led by Queen Mary, University of London, this project focused on domestic violence and how the NHS, particularly in primary care, can better respond to it. The project used a randomised control trial and tested educational support for 48 general practices in Bristol and east London.