Research/evaluation report

Regulation and quality improvement

A review of the evidence

Published: October 2006
Author(s): Kim Sutherland and Sheila Leatherman
ISBN: 0-9548968-1-5

Vast amounts of resources are expended on regulating healthcare with three key purposes:

  • to improve performance and quality
  • to provide assurance that minimally acceptable standards are achieved
  • to provide accountability both for levels of performance and value for money.

As it is not possible to achieve optimal performance across all three purposes simultaneously, trade-offs are required. This report address the question: when trying to improve health through regulation, what works? 

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