Radical changes to geriatric outpatient care
About this video
Our Flow Cost Quality programme focuses on the relationship between patient flow, costs and outcomes in two NHS hospital trusts. It is examining patient flow through the emergency care pathway and developing ways in which capacity can be better matched with demand, to prevent queues and poor outcomes for patients.
In this video, staff from Sheffield describe how small 'tests of change' have helped to build the case for changes that led to improved geriatric outpatient care.
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