Quality control: keeping a tight grip on systems

There is a paradox about safety in hospitals. In more than 20 years of research I often found errors in 5-10% (and sometimes far higher) of actions, and yet there are certain areas of hospitals in ...


Julie Reed, Improvement Science Fellow

Julie Reed is the research strategy manager for the National Institute for Healthcare Research CLAHRC (Collaboration for Leadership in Applied Health Research and Care) for north west London. Sh...