Current reforms to the health care system mean that clinicians need to make services more person-centred, but how can we measure the degree to which this is happening? We spoke to Health Foundation...
How can we keep track of what’s working and what’s not, when each country in the UK collects data differently? We talk to Nicholas Mays, Professor of Health Policy at the London School of Hygiene a...
‘My Discharge’ was launched at the Royal Free London NHS Foundation Trust in April 2013. Part of the Health Foundation’s 2012 Shine programme, the project aims to improve patient and carer experien...
Jamie Heywood co-founded www.patientslikeme.com in 2004 after his brother Stephen was diagnosed with Motor Neurone Disease. A health information sharing website for patients, they hoped the site wo...
Aneurin Bevan is one of two health boards in Wales using ‘model patients’ to help with their quality improvement programmes. Taking an idea developed by the Esther Network in Sweden, the team in So...
Jo Mackintosh, Service Improvement Project Lead in the patient experience team at Northumbria Healthcare NHS Foundation Trust, tells us about her role in measuring patient experience and her involv...
Elaine Maxwell, Assistant Director for Patient Safety at the Health Foundation, gives us her thoughts on some of the key themes emerging from the Francis Inquiry report and how this links to the He...
Understanding the best ways to measure and monitor the quality of healthcare is at the core of our improvement work here at the Health Foundation. Not collecting or using this information has resul...
Is the work of a good ward nurse quantifiable? We asked Peter Griffiths, Professor in the Faculty of Health Sciences at University of Southampton and editor of the International Journal of Nursing ...
Why is it so important that we include patient views in the measurement of quality? We speak to Margaret Goose about the value and challenges of including patient views in the measurement of health...
