Hospital Pathways programme
Worked with patients, families, health care staff and hospital boards to improve patient experience. Five trusts took part, each working across two care pathways. A partnership with The King...
Seven practical tools to support dignity and compassion in care
Ensuring dignity and compassion in care requires commitment at all levels. But many of the most e...
A quick guide to person-centred care
Despite a growing recognition of the need for more person-centredness in care – in governmental p...
Putting patients at the heart of care
If we want to achieve truly person-centred care in the NHS we need to look at all the elements of care a person experiences: from the clinical care received to how a person is greeted by a cleaner ...
Knowing what to expect during your stay in hospital
‘Diarising the inpatient journey’ is a new project led by University Hospitals Birmingham NHS Foundation Trust as part of the Health Foundation’s Shared Purpose programme. By giving patients a sche...
The Patient and Family-centred Care programme
The Patient and Family-centred Care programme is breaking new ground in improving the experience of care for patients and their families, while also improving the working lives of staff. Co-clinica...
Putting patients first by measuring what really matters
Current reforms to the health care system mean that clinicians need to make services more person-centred, but how can we measure the degree to which this is happening? We spoke to Health Foundation...
When doctors and patients talk: making sense of the consultation
This report explores the main form of interaction between a patient and a clinician – the consult...
Helping measure person-centred care
Person-centred, individualised, personalised, patient-centred, family-centred, patient-centric an...
We need to talk about frail older patients
How do you explain the actions of someone who ignores the plight of an older patient in a soiled bed? Or who fails to respond when a patient cannot reach a glass of water and has not eaten her meal...
