The Department of Health’s Mandate is clear, the objective spelled out in plain language: the NHS must become dramatically better at involving people with long-term conditions in their own healthca...
A recent comment posted on the Health Foundation website in response to Peter Griffith’s piece on measuring the quality of nursing asked: ‘Do we really want to measuring quality in nursing or the o...
Over the last few weeks – just as people are still trying to understand what Francis means and when the NHS is dealing with it’s own structural changes – we’ve seen safety very publicly rear its he...
Following the Francis Inquiry, we need to look at the roles of Hospital Standardised Mortality Rates (HSMR) and Summary Hospital-level Mortality Indicators (SHMI). It may seem obvious – given that ...
In the 12 years since the establishment of the National Patient Safety Agency, there’s been concerted effort to improve patient safety, largely through the reporting of harm incurred during healthc...
The headlines last week about the Care Quality Commission’s (CQC) handling of concerns at University Hospitals of Morecambe Bay NHS Foundation Trust have reignited the debate about how to ensure he...
We are fortunate in Wales in that ‘national’ is achievable. We are a small country so when we say we want NHS Wales to be quality-led it feels like a realistic goal. However, up to this point we...
Patients and their carers are our best witnesses of healthcare. Being centre of the healthcare process, unlike most staff, they observe almost the whole process of care, meaning that they can provi...
I am often asked to provide a steer for chief executives and boards on data, dashboards and strategic measurement. Here are the top ten tips that I think differentiate good boards from great boards...
Here at the Health Foundation we’ve got two major ambitions for change – making care safer and making care person-centred. These two ambitions coalesce when thinking about how to enhance the role t...
