Compassion at the heart of safer health care
Through our role supporting organisations to run Schwartz Rounds, we at The Point of Care Foundation regularly hear stories from health care staff struggling to deliver compassionate and safe care. ...
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Betting the farm: inside the NHS Forward View
The NHS is no stranger to five or ten year plans. Today’s publication of the Five year forward view takes its place in a lineage which includes 2009’s NHS 2010-2015: from good to great and 2000’s NHS ...
Developing strategy in the NHS - mission impossible or essential leadership task?
I’m rarely stuck for words, but recently I found myself struggling when a friend of mine (a director in an NHS foundation trust) asked, ‘How can we possibly plan for the next few years?’ We had been t...
Person-centred care: a national context for necessary change
There is a new orthodoxy: people who use health services can no longer be viewed as passive recipients of care but must be active co-producers of their own health. But there remains a stubborn gap ...
Reporting and investigations - a new way ahead for patient safety?
I've written about investigations in health care before but sadly, with a few notable exceptions, things haven't improved. We still waste vast sums of (our) NHS money and, even worse, we create false ...
The IAPT story: a case for old fashioned working?
Access to psychological therapies for those with severe and enduring mental health problems has been much advocated for in mental health circles of late. Great strides have been made in recent years f...
And our survey says…
It has been just over a year since Professor Don Berwick produced his review of patient safety in England. The review offered a distinct shift in emphasis from the focus of the Francis Inquiry. Most n...
Measurement for improvement: what we can learn from reductions in pressure ulcers
It can be really tricky to get better at something. Sometimes it’s even trickier to know if, when, and how much you’re actually getting better. But there are some things you can do to make improvement...
All about Gemma
Parity of esteem. A big phrase. We are all signed up to it. But what does it really mean? I was thinking about this after hearing of Robin Williams’ death. Such a tragedy. Depression is a life threate...
Mental health: is policy moving towards parity?
Parity of esteem is a much discussed concept – the idea of equally high quality mental health and physical health care is something that it is easy to sign up to. But how close are we to parity? And w...
