Measuring patient experience
How has the experience of patients and carers been measured in healthcare? What are the pros and ...
Measuring what really matters: Towards a coherent measurement system to support person-centred care
Dr Alf Collins introduces ‘Dorothy’, a hypothetical patient with a number of long-term conditions...
When doctors and patients talk: making sense of the consultation
This report explores the main form of interaction between a patient and a clinician – the consult...
Helping measure person-centred care
Person-centred, individualised, personalised, patient-centred, family-centred, patient-centric an...
How engaged are people in their healthcare?
A high-quality healthcare system is one that puts patients at the centre of the treatment process...
Patient-focused interventions
Patient-focused interventions are those that recognise the role of patients as active participant...
The patient will see you now
This supplement, produced in association with the HSJ, explores how changing the interaction betw...
Implementing shared decision making in the UK
This report explores how shared decision making can be embedded into clinical practice as a core ...
Personal health budgets
This evidence scan collates more than 60 articles about personal health and social care budgets i...
Evidence: Helping people help themselves
This rapid review compiles evidence about the effects of supporting self-management on people’s q...
