Aneurin Bevan is one of two health boards in Wales using ‘model patients’ to help with their quality improvement programmes. Taking an idea developed by the Esther Network in Sweden, the team in So...
‘My Discharge’ was launched at the Royal Free London NHS Foundation Trust in April 2013. Part of the Health Foundation’s 2012 Shine programme, the project aims to improve patient and carer experien...
Jamie Heywood co-founded www.patientslikeme.com in 2004 after his brother Stephen was diagnosed with Motor Neurone Disease. A health information sharing website for patients, they hoped the site wo...
Jo Mackintosh, Service Improvement Project Lead in the patient experience team at Northumbria Healthcare NHS Foundation Trust, tells us about her role in measuring patient experience and her involv...
Ensuring dignity and compassion in care requires commitment at all levels. But many of the most e...
Despite a growing recognition of the need for more person-centredness in care – in governmental p...
If we want to achieve truly person-centred care in the NHS we need to look at all the elements of care a person experiences: from the clinical care received to how a person is greeted by a cleaner ...
‘Diarising the inpatient journey’ is a new project led by University Hospitals Birmingham NHS Foundation Trust as part of the Health Foundation’s Shared Purpose programme. By giving patients a sche...
The Patient and Family-centred Care programme is breaking new ground in improving the experience of care for patients and their families, while also improving the working lives of staff. Co-clinica...
Current reforms to the health care system mean that clinicians need to make services more person-centred, but how can we measure the degree to which this is happening? We spoke to Health Foundation...
