What matters to those amazing nurses that work in our NHS? Pay? Somewhat, but when it comes to what motivates them, one thing is clear: it’s not all about the money. Prior to the recent announcemen...
The pursuit of knowledge and discovery has always been an intrinsic human characteristic, but when new knowledge is curated and put in the right hands it has the power to bring about high value cha...
A couple of weeks ago I was lucky enough to be in Tokyo. Tokyo is an amazing city; it has wonderful sights, a fascinating history and culture and, interestingly, row after row of karaoke bars! But ...
Researchers who observed a child day care centre found that on average eight parents per week were late picking up their children. One day a sign was placed outside stating that a late parent would...
Let’s start with a conundrum. Nine out of ten people in England would be happy to donate their organs after they die. And awareness of the way to do this – joining the organ donor register – ...
Last week I wrote a blog sharing my thoughts on the problematic nature of measuring the person-centredness of our health services. In our collective efforts to improve care quality, we need to be a...
The tendency to want to measure things has existed for as long as humans have walked the earth. More specifically, in the case of health and healthcare, recorded efforts to systematically measure c...
A recent Financial Times news story illustrated how difficult it can be to encourage competition as a spur for systemic quality improvement in regulated markets. The FT reported that in a four-w...
This month’s Health Affairs contains a touching narrative by Amy Berman, a US health foundation executive who, with the help of a doctor that respected her goals, chose palliative care over aggress...
If you are using readmission rates to measure hospital performance the answer is 'maybe'... A recent news headline caught my eye: ‘Scandal of NHS 'production line' as readmissions soar’. The art...
