This project is under way, and will run until March 2022.

  • Led by Manor Community, in partnership with Bristol City Council, Bristol Black Carers and Logan Tod.
  • Being run across the West of England, with an initial focus on Bristol.
  • Aiming to improve the quality of social care for cohorts of people that experience the worst outcomes.
  • Using detailed data analytics, will investigate the efficacy and reach of care that is available locally to people with complex mental health needs.
  • Will produce a shareable dataset for other areas to use, and a learning package.

There is widespread evidence of social care services currently being too disjointed and having either a lack of understanding or lack of ability to adapt to complex mental health or mental capacity needs. This could lead to cases of people with autism, learning disabilities or related complex mental health needs being forced into restraint and/or isolation, instead of receiving care that avoids the need for traumatic interventions and added pressure on hospitals.

This can lead to poor outcomes for these groups specifically, but it also highlights how better digital capacity and collaboration are key to how social care could become more person-centred and flexible.

This project is led by Manor Community, which provides care primarily to working age adults with complex mental health needs, learning disabilities, autism or related circumstances across East Bristol and South Gloucestershire. Work with partners in the local area has revealed that those experiencing the worst outcomes are likely to be from this group of people with complex needs.

Data analytics is an important way of building collaboration and new ways of understanding how to tailor services, personalise them, and make them more flexible. This project will involve detailed analytics research, looking into the efficacy and reach of care that is available locally to people with complex mental health needs, including a specific focus on non-white groups.

The outputs will include an anonymised, shareable dataset for others to use, and a learning package which can be used to replicate the data analytics and tailor it to the practical realities of regional care services.

There will also be a suite of policy templates, training suggestions and resources tailored to how care is provided in communities.


For more information about this project, please contact Arnie King, Research and Policy Lead, Manor Community.

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