Practitioner led evidence at Bromley by Bow Bromley by Bow Centre
- Led by the Bromley by Bow Centre with Bromley by Bow Heath.
- Aimed to embed evidence and learning from previous research within practice, both at Bromley by Bow in east London and in other local organisations and services.
- An outcomes framework was developed for practitioners in Bromley by Bow, along with assets that can be used by other organisations involved in place-based and asset-based work.
- Ran from April 2020 to May 2021.
The Bromley by Bow Centre (BbB) has helped people in east London for 36 years through a holistic and easily accessible range of services. A two-year research project, Unleashing Healthy Communities, was completed in 2018. It looked at the role, function and impact of the BbB model and a theory of change was developed.
This Evidence into Practice project aimed to embed and implement the key evidence, learning and resources from this research. The work was structured around organisation change, internal communication, an external advisory group and routine outcome measurement application (within and outside of BbB).
A scoping exercise was first conducted, involving interviews with internal and external stakeholders, a review of documents and tools, and a service delivery audit. A ‘100-day challenge’ was then delivered across BbB. In-depth discussions with 10 groups of practitioners identified intended outcomes for clients and resulted in the development of a suite of indicators, which were then discussed and prioritised.
An outcomes framework was developed, which is separated into 14 domains and 40 indicators. There is also an evaluation tool that routinely and consistently measures the change clients experience as a result of the BbB activity they take part in. A client/data journey map sets out the data captured at five key points in a client’s journey through BbB.
Relevant external facing assets are also available on the BbB website for other organisations to use, including a theory of change template.
The outcomes in the framework are now the key drivers of all BbB’s work and are mapped to each activity. Practitioners have experienced that it is possible to measure meaningful outcomes for clients and that structuring learning around a community-centred outcomes framework can enable and enhance a person-specific – rather than project-specific – approach to supporting clients.
Contact details
For more information, please contact Dan Hopewell, Director of Knowledge and Innovation, Bromley by Bow Centre.
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