judi (not verified)

My late father passed away in our local hospital. Throughout the experience he and his family were deliberately mislead about what medication they were giving him. He had full mental health and frightenly he got a lot he would never have agreed to. When I accessed his medical records it was deeply shocking and upsetting to find out the truth about what had got on. I spent 4 months banging on doors to get the police just to listen as much of what was done was frightenly routine. They are investigating now but his case brings up serious issues involving the doctorine of the double effect, consent, paperwork, communication. Our grief was made and is made worse by the circumstancessurrounding his death. I wouldn't wish the system as it is on anyone.

Denise Mellows (not verified)

My daughter's partner's family are going through exactly the same thing. They turned up at the Bexley Wing (St James') today to find his father in a storage room! This is his palliative care.

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Gold Line is part of the Power of people, our award-winning series of inspiring short films about life-changing health care innovation.

The Gold Line is a 24/7 telephone service for people in their last year of life. Run by nurses, this innovative service provides care and support for terminally ill patients and their families across Airedale, Wharfedale, Craven and Bradford. The care provided by the nurses running the helpline and the services they coordinate has meant that a significantly higher proportion of people have been able to die in the place of their choosing (usually at home) than the national average.

This emotive and powerful film about terminal illness highlights the experiences and depth of personal courage shown by the people and families who have been supported by the nurses from Gold Line.

In this section we find out a bit more about the story of Gold Line and the people involved in this project.

For more information, contact Dr Linda Wilson, Consultant in Palliative Medicine,  Associate Medical Director (Consent and Capacity), Airedale NHS Foundation Trust,