Applying best-in-class analytics to a whole-system approach to managing knee problems

NHS Forth Valley

  • Run by NHS Forth Valley, in partnership with Clackmannanshire and Stirling Health and Social Care Partnership, and the University of Stirling.
  • Will use a best-in-class (BIC) approach to improving patient outcomes and service efficiency across the joint pain and elective care pathway.
  • Analysts, managers and practitioners will work to diagnose whole-system problems and develop a sustainable way of using statistical and process mapping tools.
  • Will run from August 2018 to July 2019.

This project led by NHS Forth Valley will involve developing a best-in-class (BIC) approach to improve the prevention and management of knee problems.

The work will span NHS Forth Valley, local GP practices, health and social care partnerships, and local authority services, and seek to make better use of analytical skills in mapping, modelling and simulation.

The increasing prevalence of knee problems and resulting demand on services is a common challenge to all health and care systems. This project will use advanced analytics in a whole-system approach, applying rapid tests of change and resulting in significant system redesign. This will have potential for application in other health and care systems to improve efficiency, patient flow and outcomes.

A collaboration will be developed between analysts, service managers, practitioners and service users; advancing skills to inform the planning, testing, implementation and evaluation of co-designed activity, interventions and models.

The BIC approach is an innovative, outcomes-based approach which has the potential to ‘shift’ services and practice in ways that empower people to self-manage, target services to when and where they are needed, and improve personal and clinical outcomes.

The aim is to reduce demand for physiotherapy and GP appointments by 5%, reduce referrals to orthopaedics by 10%, and increase the proportion of people seen by elective orthopaedics who are ready for surgery by 5%.

Contact information

For more information on this project, contact Susan Bishop, Head of Efficiency, Improvement and Innovation, NHS Forth Valley.

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