About this video

Our Flow Cost Quality programme focuses on the relationship between patient flow, costs and outcomes in two NHS hospital trusts. It is examining patient flow through the emergency care pathway and developing ways in which capacity can be better matched with demand, to prevent queues and poor outcomes for patients.

This video shows how staff from Sheffield Teaching Hospitals NHS Foundation Trust have combined data and patient stories from across the patient pathway – putting the patient at the centre of services.

Further reading

Flow Cost Quality

Flow Cost Quality looked at the emerging relationship between poorly managed patient flow through a hospital and the wider health care system and the outcomes of care as measured by a hospital’s st...


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