• Associate Medical Director for Quality Improvement and Clinical Transformation at St George’s NHS Foundation Trust
  • Provides leadership for four clinical divisions and leads on a range of programmes, and is Medical Director for CSH Surrey
  • Interested in quality improvement-driven cultural change
  • 2017 GenerationQ Fellow

Mark Hamilton has worked at St George’s NHS Foundation Trust – an acute and specialist provider serving 3.5 million people in south east England – since 2007. He was previously the Clinical Director for intensive care, with a budget of £33 million and direct reports of over 300 staff.

He is now Associate Medical Director for the Trust, with a portfolio that covers quality, quality improvement (QI) and clinical transformation. He provides leadership for four clinical divisions and leads on programmes of work for seven-day services, data quality, health policy, the Quality Improvement Academy, and frequent A&E attenders. He is also Medical Director for CSH Surrey, a co-owned social enterprise organisation that delivers community care.

Having previously led change and transformation, Mark has practical experience of raising the profile of QI in his trust. Through GenerationQ he is looking to further improve his leadership knowledge and skills, so that he can add increased value to the trust’s improvement journey.

Mark is aiming to lead QI-driven cultural change in his organisation by developing, leading and embedding a multi-disciplinary approach to QI. This broad programme of work will include a strong education programme and key pieces of engagement work. He is looking to develop a cross-boundary QI programme and empower individuals to work collectively to improve healthcare: ‘It is a vision that I have started to lay the bedrock for, but I envisage the GenerationQ programme helping me to gain some of the leadership skills and knowledge I will need to shape, challenge, develop and deliver it.’