Developing a ‘design of space’ intervention using Lean thinking

North east England
Led and coordinated by the North East Transformation System team and hosted by Gateshead Health NHS Foundation Trust, this project sought to reduce waste and improve processes, by redesigning space more effectively. It took the view that processes are constrained by the space within which they op...

Dignity in practice: understanding and responding to the needs of frail older people in hospital

North east England
Led by Northumbria Healthcare NHS Foundation Trust in partnership with Age UK, this project aimed to ensure older people receive compassionate care, in environments where their needs are understood and met. The work focused on changing three services with a significant role in improving quality o...

MyDay@QEHB: a personalised schedule of care events for inpatients

Led by University Hospitals Birmingham NHS Foundation Trust, with support from the University of Birmingham, this project focused on inpatients within the Trust and aimed to have a positive impact on length of stay and timeliness of interventions for inpatients – improving patient experience, ser...

Early warning predictive workforce planning tool (IPlan)

Led by Imperial College Healthcare NHS Trust, partnered by Imperial College, this project aimed to improve care quality through workforce analysis and planning.

Using value-based interviewing to deliver high-quality health care and improve patient experience

South east England
Led by Oxford University Hospitals NHS Trust in partnership with NSPCC and the Oxfordshire Adult Safeguarding Board, this project sought to ensure that the Trust’s values are demonstrated in day-to-day care by designing and delivering a new recruitment system called value-based interviewing.

Liberating sisters to lead

Run by University College London Hospitals NHS Foundation Trust, this project sought to improve quality of care by removing the burden of corporate processes on ward sisters. The project aimed to simplify ward sisters’ interactions with corporate and administrative functions and support sisters t...

Sheffield Microsystems Coaching Academy

Yorkshire and the Humber
Led by Sheffield Teaching Hospitals NHS Foundation Trust, in partnership with The US Dartmouth Institute Microsystem Academy, Sheffield Health and Social Care NHS Foundation Trust, and Sheffield Children’s NHS Foundation Trust, this project aimed to develop capability to improve quality of care a...

Bringing health care home

Yorkshire and the Humber
Led by Airedale NHS Foundation Trust and supported by partner organisations, this project aimed to improve the safety and quality of care for patients in their last year of life. The team are providing patients with a single point of access and dedicated clinical support in their own home, or oth...

Value-based reporting and management

Led by Kings College Hospital NHS Foundation Trust, partnered by Guys’ and St Thomas’ NHS Foundation Trust and South London and Maudsley NHS Foundation Trust, this project developed a system to enable better improvement decisions that increase value to patients and meet challenges of restructurin...