Care for patients who are reaching the end of life

South west England
Run by Royal United Hospital, Bath, this project aimed to improve end of life care, in particular by improving identification of end of life. The work focused on creating a care pathway for patients approaching end of life in an elderly care ward, before rolling out the plan to other wards. Impro...

Doctors in training leading quality improvement: families reporting critical incidents and near misses

London
This project, led by Great Ormond Street Hospital for Children, aimed to improve the identification of adverse events and near misses, and to reduce the possibility of adverse events. The team developed a web-based questionnaire to engage families and patients in the reporting of safety concerns.

A checklist collaborative: involving birth partners in delivering harm free care

North west England
Led by NHS Quest (now called Haelo) in partnership with Salford Royal NHS Foundation Trust, this project aimed to improve safety and communication during labour and birth, and encourage women and partners women to play an active role in their care. The team developed and tested a safety checklist...

Speaking up: Resolving NHS complaints and preventing problems from recurring

Midlands
Led by the Patients Association, partnered by Mid Staffordshire NHS Foundation Trust alongside Pilgrim Projects and the National Confidential Enquiry into Patient Outcomes and Deaths (NCEPOD), this project aimed to transform the complaints system at Mid Staffordshire NHS Foundation Trust.