A learning health system approach to avoiding acute occupancy crises

This project aims to reduce the frequency of critically high bed occupancy states, and therefore improve patient care and experience in acute hospitals

Listen, Learn and Improve: Language analysis of patient feedback

This project aims to generate intelligence from patient feedback to increase understanding of patient experience and enable mangers to devise quality improvement interventions.

Using a health literacy approach to generate improvements for people with long-term conditions

North east England
Run by Northumbria Healthcare NHS Foundation Trust, in partnership with West End Family Health and HealthWORKS in Newcastle, UK and Deakin University in Australia. Focusing on people with long-term conditions in primary and specialist care. Will use the Ophelia (OPtimising HEalth LIteracy ...

Designing and testing ‘always event’ and person-centredness concepts in multiple care settings

Scotland
Run by NHS Lanarkshire, in partnership with NHS Education for Scotland. A multi-setting project – acute, primary and hospice. ‘Always events’ (AEs) are actions and behaviours that create a satisfactory patient experience. Will introduce health care teams to the concepts of AE and person-...

Spreading the capability to improve patients’ and carers’ experiences of end-of-life care in one NHS region using a collaborative peer-to-peer method

South east England
This Spreading Improvement project looks to improve end-of-life care using the methodology of the Patient and Family-Centred Care (PFCC) programme. This project, led by the Point of Care Foundation, will build capacity and capability in patient-centred quality improvement using PFCC methods acros...

Parkinson’s Advanced Symptom Unit (PASU)

North east England
PASU is a rapid access, community based, self-referral service for patients with advanced PD, and addresses both physical and mental wellbeing – the first of its kind in the country.

Implementation of the TRAK intervention to enable e-rehab for knee conditions: a web-based intervention suite to support self-management in rehabilitation

Wales
Musculoskeletal conditions are extremely common, accounting for 30% of GP consultations. Knee conditions are the most common and can significantly affect mobility and quality of life. A team at Cardiff and Vale University Health Board has developed TRAK – an application suite that provides a pati...

Dignity in practice: understanding and responding to the needs of frail older people in hospital

North east England
Led by Northumbria Healthcare NHS Foundation Trust in partnership with Age UK, this project aimed to ensure older people receive compassionate care, in environments where their needs are understood and met. The work focused on changing three services with a significant role in improving quality o...

Improving Lung Cancer Outcomes Project (ILCOP)

London
Led by Dr Ian Woolhouse and Dr Mick Peake of the Royal College of Physicians, this project aimed to raise standards of lung cancer care to a consistent level across the UK. The project team developed local quality improvement plans measurable against key indicators from the National Lung Cancer A...

Quantifying parental concern to strengthen their voice

Midlands
Led by Birmingham Children’s Hospital NHS Foundation Trust, this project aimed to involve parents and carers more purposefully in their child’s care and to achieve earlier identification of deterioration in a child’s condition, while reducing unnecessary parental anxiety. The team developed a com...

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