Quality improvement made simple

What everyone should know about health care quality improvement

August 2013

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Key points

  • This guide focuses on one important element of the quality agenda: quality improvement. It looks in particular at what are known as organisational or industrial approaches to quality improvement.
  • These aim to bring about a measurable improvement by applying specific methods within a health-care setting.

Improving quality is about making health care safe, effective, patient-centred, timely, efficient and equitable. In the history of the NHS, there has never been a greater focus on improving the quality of health services.

This is not a ‘how to’ guide. Instead, it offers a clear explanation of some common approaches used to improve quality, including where they have come from, their underlying principles and their efficacy and applicability within the healthcare arena.

It is written for a general health-care audience and will be most useful for those new to the field of quality improvement, or those wanting to be reminded of the key points.

Updated in 2013, this is the second edition of Quality improvement made simple.

Further reading

Quick guide

Evaluation: what to consider

This guide is intended to assist those new to evaluation by suggesting methodological and practical considerations and provid...

Thought paper

Measuring and monitoring safety: a primary care perspective

Professor Aneez Esmail discusses the measurement and monitoring of safety from the perspective of primary care.

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