Using communications approaches to spread improvement

A practical guide to help you effectively communicate and spread your improvement work

March 2015

Susannah Randall
Thumbnail

Key points

  • Analysis of the key concepts in spreading ideas. 
  • Evidence on what is known about what works to spread improvement.
  • Practical suggestions for planning communications, engaging the right people, sustaining interest in the work and celebrating and sharing achievements.

Spreading successful improvement work across the NHS is an essential part of improving health care quality and efficiency. Yet all too often an idea that has been shown to work well in one place is not adopted by others who could benefit from it.

The Health Foundation has been running improvement programmes for many years. This guide, intended for those actively engaged in health care improvement, draws on this experience, and empirical evidence, to provide practical information about how communications approaches can be used to spread improvement ideas. 

     

    You might also like...

    Event

    The Health Foundation's annual event 2019

    Change in a system as complex as health and care is hard. We'll share fresh insights on this challenge at our annual event.

    Event

    International Forum on Quality and Safety in Healthcare

    The International Forum on Quality and Safety in Healthcare is an annual gathering of health care professionals in quality im...

    Blog

    The NHS Long Term Plan: the road from plan to improvements for patients

    Translation from plans to patient benefit is a journey fraught with pitfalls, and will require thoughtful approaches to imple...

    Kjell-bubble-diagramArtboard 101

    Work with us

    We look for talented and passionate individuals as everyone at the Health Foundation has an important role to play.

    View current vacancies
    Artboard 101 copy 2

    The Q Community

    Q is an initiative connecting people with improvement expertise across the UK.

    Find out more