Even on its 70th birthday, social care remains a Cinderella service
For the sake of our ageing population, resolving the thorny issue of how to pay for this vital public service is essential
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Health innovators aren’t rocket scientists, but we can learn from NASA
John Craig, Chief Executive of Care City, blogs about their experience of innovation and improvement through their work as an NHS England Test Bed.
Work trouble: Working 9-5 doesn’t always make good living…
In Dr Fisher’s consultation room, work and its relationship with physical and mental health is linked to a range of patient complaints. In her latest blog, she explores how making more employment good...
Turning the supertanker
The NHS is often compared to a supertanker – huge and slow moving – but, in at least one regard, this analogy doesn’t work. That area is money. Whilst the sums involved in health care are huge, the fi...
Amazing that the NHS has changed as much as it has
Clearly the NHS is under stress. Up until now the quality of care broadly seems to have held up, as QualityWatch – our joint programme with the Nuffield Trust – showed last October. But the cracks are...
Quality control: keeping a tight grip on systems
There is a paradox about safety in hospitals. In more than 20 years of research I often found errors in 5-10% (and sometimes far higher) of actions, and yet there are certain areas of hospitals in whi...
The road to a national strategy for human factors: Part 2 - forging the right links
In many respects the NHS can be proud of what it’s done around human factors. No other national health care system has yet tried to do what we’re doing, so it’s no surprise that it’s hard. It’s been m...
Four lessons for running impactful collaboratives in health care
Human beings are social animals and, while most breakthrough ideas and insights come from individuals, execution of these ideas is largely done through collaboration. Whether feats of engineering, a s...
An invitation to Quality Improvement
Be honest. We’ve all been in a situation where we know that something isn’t what it should be, but have reassured ourselves that it’s someone else’s responsibility. This might be something small, like...
A year on from Berwick: putting safety at the heart of good care
A year on from A promise to learn – a commitment to act, the two questions we should ask are ‘Have we learnt?’ and ‘Did we act?’ These questions could be answered from many perspectives. As an ...
