A few weeks ago I attended the annual conference of the International Partnership in Innovation in Healthcare Delivery. The conference brought together over 30 entrepreneurs meeting the health care ne...
Innovation is the most exhausted word in the health care vernacular. Everyone seems to be doing it, but who’s doing it right? Historically, the NHS has taken Schumpeter’s later view of ‘big is better’...
(Re-)read the Berwick report recently? While it perhaps didn't get much profile beyond improvement enthusiasts when it came out, I find people are increasingly referring to it. Perhaps this is because...
We’ve faltered in England. There hasn’t been a medium term strategy for improvement in the NHS based on recognised tried and tested quality improvement techniques, some from other industries with comp...
'What gets measured gets done' – a well-established mantra, and with good reason. But I’m not entirely comfortable with the implication that results always neatly follow from applying focus and pressu...
With the challenges currently facing the NHS, leaders at all levels across organisations need to learn to work together with a shared vision of providing continually improving, high-quality and compas...
The National Health Service is 66 years old this year and there is much discussion around its future. We realise we need to design a better health service for people, and we need to find new ways to m...
In March this year Helen Hughes, Chief Operating Officer of the Parliamentary and Health Service Ombudsman, was seconded to NHS England to review the progress being made in embedding human factors, es...
At the recent NHS Confederation Annual conference, Simon Stevens’ speech emphasised the importance of independent evaluation of the new, local models of care he is championing. Struck by the certai...
The pursuit of knowledge and discovery has always been an intrinsic human characteristic, but when new knowledge is curated and put in the right hands it has the power to bring about high value change...
