It’s been quite a year in patient safety policy. We have seen: Don Berwick conclude a review of patient safety in England recommending the use of local measures to act as ‘early warning signals...
Understanding what works to improve health care is vital in order to share and spread success and to ensure we learn from our mistakes. These tips will help you embed effective measurement into your p...
Probably most of us think we are doing a good job. We have the right experience, attitudes, values, knowledge, character. We go to work every day. We make progress. We do good. Or so we think. But ...
recently lost both of my parents in less than three weeks. Both had had long-term illnesses so we’d had lots of experience of the care that the NHS can offer – of the excellent staff that work so hard...
A few weeks ago I attended the annual conference of the International Partnership in Innovation in Healthcare Delivery. The conference brought together over 30 entrepreneurs meeting the health care ne...
Innovation is the most exhausted word in the health care vernacular. Everyone seems to be doing it, but who’s doing it right? Historically, the NHS has taken Schumpeter’s later view of ‘big is better’...
(Re-)read the Berwick report recently? While it perhaps didn't get much profile beyond improvement enthusiasts when it came out, I find people are increasingly referring to it. Perhaps this is because...
We’ve faltered in England. There hasn’t been a medium term strategy for improvement in the NHS based on recognised tried and tested quality improvement techniques, some from other industries with comp...
'What gets measured gets done' – a well-established mantra, and with good reason. But I’m not entirely comfortable with the implication that results always neatly follow from applying focus and pressu...
With the challenges currently facing the NHS, leaders at all levels across organisations need to learn to work together with a shared vision of providing continually improving, high-quality and compas...
