The power of story telling
Last week saw the 2012 International Forum on Quality and Safety in Healthcare in Paris, and day two started with an inspiring keynote from the President of the International Health Institute (IHI), M...
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Let's talk about palliative care
This month’s Health Affairs contains a touching narrative by Amy Berman, a US health foundation executive who, with the help of a doctor that respected her goals, chose palliative care over aggressive...
Patient safety: learning from Europe
Last week the European Union launched its joint action on patient safety. The three year programme will share knowledge on approaches to improving patient safety across the community and support imple...
A week is a long time in shared decision making
Last week was a week worthy of reflection. Monday saw the publication of the information strategy – The power of information – which sets a ten-year framework for transforming information for the N...
The funding formula: age vs deprivation
Recent press reports (such as in The Independent and the HSJ) float the suggestion that NHS funds in England should be distributed to local areas solely on the basis of the age of the local population...
Aligning clinical and corporate services to improve care
This month we’re starting work with the organisations selected for our Shared Purpose programme, and we’re really excited about some of the work that they’ll be doing. The aim of the programme is to s...
Bullying, healthcare and human factors
Bullying is very topical. Every time it’s discussed on TV or the radio, people queue up to say ‘yes, it happened to me’. But surely it’s something we grow out of as we enter the world of work? I’m not...
So, what does quality improvement mean for me?
I’ve been working in mental health for 20 years and, in all this time, I can’t remember hearing as much about quality of the care we provide as I have in the last five years. Early in my career, I ...
Shared decision making: a common understanding
There is an emerging consensus amongst professionals, patients and politicians that patients have a central role in the decision making process about their health. But scratch the surface of that c...
The Bill is now an Act - what next?
Now that the fun and games are over, what will the future bring? Let me clarify – I am not referring to the Olympic Games, for we have yet to experience the thrills and spills of the Paralympics. No, ...
