What gets measured gets done. Or does it?
'What gets measured gets done' – a well-established mantra, and with good reason. But I’m not entirely comfortable with the implication that results always neatly follow from applying focus and pressu...
'What gets measured gets done' – a well-established mantra, and with good reason. But I’m not entirely comfortable with the implication that results always neatly follow from applying focus and pressu...
With the challenges currently facing the NHS, leaders at all levels across organisations need to learn to work together with a shared vision of providing continually improving, high-quality and compas...
The National Health Service is 66 years old this year and there is much discussion around its future. We realise we need to design a better health service for people, and we need to find new ways to m...
In March this year Helen Hughes, Chief Operating Officer of the Parliamentary and Health Service Ombudsman, was seconded to NHS England to review the progress being made in embedding human factors, es...
At the recent NHS Confederation Annual conference, Simon Stevens’ speech emphasised the importance of independent evaluation of the new, local models of care he is championing. Struck by the certai...
The pursuit of knowledge and discovery has always been an intrinsic human characteristic, but when new knowledge is curated and put in the right hands it has the power to bring about high value change...
Since 2010 the Health Foundation has been investing in and promoting improvement research; the work they have supported has improved care and altered national policy. We are delighted that the Foundat...
Are the pressures on NHS and social care staff having a detrimental effect on the quality of care patients receive?
Each of the election manifestos paints a vision of a better society, but through the lens of the factors that are the root causes of ill health, they make less sense.
Each party manifesto makes promises on social care, but how far do these go towards fixing the problem?