A step in the right direction?
Today has seen the publication of Developing People – Improving Care – a welcome statement of ambition from national bodies to bring leadership and improvement together, and to bring coherence and qua...
Today has seen the publication of Developing People – Improving Care – a welcome statement of ambition from national bodies to bring leadership and improvement together, and to bring coherence and qua...
Today is a good improvement day. A helpful contact in St George’s clinical coding team has been able to extract some data that would have taken me weeks to find by myself. As part of emergency surgery...
It was when I read Gerard’s story that the importance of getting flow right really hit home to me. Gerard, a patient at South Warwickshire NHS Foundation Trust a few years ago, had no complaints at al...
How well are we tackling obesity and diet-related ill health in England, compared with best practice elsewhere? What would an end-of-term report on government food and health policies in England be sa...
Relish isn't quite the word when watching 'Pete Tong presents Ibiza Classics' on a night out the other week – I was totally absorbed. What struck me was how he was also absorbed, even after 30 years. ...
‘We talk about the federal deficit, but we don’t talk enough about the empathy deficit’ said Barack Obama when he was running for President eight years ago. He was lamenting the decline in compassion ...
Much has already been said and written about the weekend effect, particularly in the context of a rather polarised debate about the merits of seven day working in the NHS. At times it has felt that th...
Twelve years ago I received a phone call. I was working for a national body responsible for investigating concerns about serious care failures. The caller suspected that people with learning disabilit...
Calls for new ways to use information to support better health services are fairly common. However, much less attention is paid to the skilled analysts who can make sense of the data being produced. I...
We are in an era of sharing. Yet it appears that the sharing economy movement has largely failed to permeate the NHS.