Putting patients at the heart of care

If we want to achieve truly person-centred care in the NHS we need to look at all the elements of care a person experiences: from the clinical care received to how a person is greeted by a cleaner ...

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When doctors and patients talk

For most people who come into contact with the NHS, a key element of their experience of care will be their individual consultations with a clinician. Often these interactions are ones that happen ...

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The power of peer support

Peer-led support groups are proven to help people manage long-term conditions by reducing depression, building self-esteem and improving physical and mental health. We ask Mohammed Ijaz about the w...

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