Leeds General - a good or bad decision?

Over the last few weeks – just as people are still trying to understand what Francis means and when the NHS is dealing with it’s own structural changes – we’ve seen safety very publicly rear its he...

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Handling and resolving complaints post-Francis

The Francis report reminded us that we have a long history of trying to improve the way complaints about health services are handled. Yet we still have a long way to go to make sure patients and fa...

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Shared decision making: whose life is it anyway?

I had a conversation recently with two midwives. Both had been trained in shared decision making and had the ‘light bulb’ moment when they realised that, although they thought they’d been providing...

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Adrian Sieff

Health literacy: let's think again

I don't really like the term ‘health literacy’. Not many people really understand what it means, which is a bit ironic when you think about it. My unofficial definition of health literacy is ‘the c...

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