Flow Cost Quality

Flow Cost Quality looked at the emerging relationship between poorly managed patient flow through a hospital and the wider health care system and the outcomes of care as measured by a hospital’s st...


Voices from emergency care

As we move into the winter months, we asked people working in emergency care what winter pressures mean to them, and what can be done to relieve the pressure on emergency departments. All were i...

Newsletter feature

Wales: A national approach to improving care

We are fortunate in Wales in that ‘national’ is achievable. We are a small country so when we say we want NHS Wales to be quality-led it feels like a realistic goal. However, up to this point we...