Measuring quality: a complicated task

Understanding the best ways to measure and monitor the quality of healthcare is at the core of our improvement work here at the Health Foundation. Not collecting or using this information has resul...

Newsletter feature

Twelve tips for measuring improvement

Understanding what works to improve health care is vital in order to share and spread success and to ensure we learn from our mistakes. These tips will help you embed effective measurement into you...


Will patient leadership cure chaos at NHS England?

The phone call was in hushed tones. ‘It’s chaos at NHS England’ they said. I wasn’t sure what was meant, but I had a good idea. ‘They’re reconstructing the NPSA systems because people have suddenly...