Slideshow: Hard data and soft intelligence - how can we know care is safe?

About this slideshow

Professor Mary Dixon-Woods takes a look at the history of safety measurement through to the modern day and how different methods of measurement can yield varying results. She also reinforces that not all everything we need to consider can be measured, soft intelligence is also needed.

This presentation was given at the Health Foundation's improvement science event in January 2014: Measuring what matters most at the front line of health care.

Download these slides in PDF format

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