Digital technology Making better use of the latest digital technology can help improve quality, efficiency, and patient experience

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Used well, new technologies can also help to bring about better integration of care, and improve the health of the wider population.

Our recent work and content on this topic is listed below.

Data-driven tools in health and care

Blog
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11 May 2022

Ellen Coughlan reflects on a recent workshop, exploring key questions about how to develop data-driven tools in a safe, effective and equitable way.

Working as a GP through the pandemic: using online tools as part of a hybrid model of care to meet the needs of patients and staff

Blog
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8 April 2022

Dr Minal Bakhai reflects on how the recent IAU study of patients at general practices using digital and online tools chimes with her own experience as a GP.

Webinar: Speeding up NHS service transformation – how can we do better?

Event
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Wednesday 23 March 2022, 11.30-12.30

In this webinar we were joined by Dr Tim Ferris, NHS England’s Director of Transformation, to explore the next steps for NHS service transformation at scale.

Watch video

Analysis finds 10% of patient care requests indicate a preference for face-to-face GP consultation

Press release
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18 March 2022

New analysis by the Improvement Analytics Unit (IAU) finds that 10% of patient care requests made to GP practices indicate a preference for a face-to-face consultation.

Access to and delivery of general practice services

Briefing
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March 2022

This briefing from the Impact Analytics Unit examined data from 146 GP practices in England using the askmyGP online consultation system.

Harnessing the potential of automation and AI in health care

Blog
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16 February 2022

Tim Horton and Tom Hardie set out 15 recommendations to help policymakers and the NHS get the best out of automation and AI in health care.

Better data is crucial to understanding ethnic inequalities in health care

Press release
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16 February 2022

Health Foundation comment on the NHS Race & Health Observatory report on ethnic inequalities in health care.

How better use of data can help address key challenges facing the NHS

Long read
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Exploring the longstanding barriers to widespread use of data and data science in the NHS in England, and possible approaches to realise their full potential.

Using a dark logic model to explore adverse effects in audit and feedback

Journal article
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10 December 2021

Using a dark logic model to explore adverse effects in audit.

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