Primary care Primary care is usually the first point of contact for people when they need health advice or treatment


It’s the first stop for symptoms that are new or for concerns about physical or mental health. It is provided by GPs and other health care professionals (such as practice nurses, pharmacists, opticians and dentists).

Our recent work and content on this topic is listed below.

Too much and not enough

22 January 2020

Bryan Jones reflects on the implications of our recent publication and the heavy workload pressures being faced by general practice

Improving labour productivity in primary care: the role of skill mix, technology and patients

Research project

Project that is aiming to define an accurate measure of labour productivity in primary care and to identify its determinants, including workforce skill mix, technology and patient characteristics.

Improving continuity of care in general practice: four lessons from the frontline

12 November 2019

How can general practices balance continuity of care with the need to see a GP promptly? Angus Wiltshire explores four early findings from the Increasing Continuity of Care in General Practice program...

We need to be realistic – training new GPs takes time, services are already under immense strain and face rising demand

Press release
9 November 2019

Health Foundation response to the Conservative party’s pledge to improve primary care access.

GP waiting times: learning from the past

1 November 2019

Tim Gardner examines the lessons manifesto authors should learn from past policies.

Evaluating digital first primary care – the challenges ahead

29 October 2019

Arne discusses how the increasing use of technology in health care brings new challenges for evaluators.

Could automating tasks liberate general practice?

Newsletter feature
30 August 2019

Dr Matt Willis leads a study exploring the potential for automation in primary care at the University of Oxford. He told us about the seven key areas where using technology could help practices and fr...

Patients finding it harder to access general practice, but those in poorer areas report greater problems

Press release
14 August 2019

Health Foundation response to British Social Attitudes Survey on emergency care.

A multidisciplinary analytics action learning set to improve GP appointment systems using discrete event simulation

Improvement project

This project will build analytical capacity in discrete event simulation (DES) in the GP setting, involving a case study site in the West Midlands, an applied skills development programme for analysts...

Social inequalities and primary care networks: realising the potential through advancing data and analytics

25 July 2019

Better data linkage across primary care and other community-based services has the potential to help reduce socioeconomic inequalities. Data linkage could enrich our understanding of a patient’s socia...

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