Primary care

Primary care is usually the first point of contact for people when they need health advice or treatment


It’s the first stop for symptoms that are new or for concerns about physical or mental health. It is provided by GPs and other health care professionals (such as practice nurses, pharmacists, opticians and dentists).

Our recent work and content on this topic is listed below.

Could automating tasks liberate general practice?

Newsletter feature
30 August 2019

Dr Matt Willis leads a study exploring the potential for automation in primary care at the University of Oxford. He told us about the seven key areas where using technology could help practices and fr...

Patients finding it harder to access general practice, but those in poorer areas report greater problems

Press release
14 August 2019

Health Foundation response to British Social Attitudes Survey on emergency care.

A multidisciplinary analytics action learning set to improve GP appointment systems using discrete event simulation

Improvement project

This project will build analytical capacity in discrete event simulation (DES) in the GP setting, involving a case study site in the West Midlands, an applied skills development programme for analysts...

Social inequalities and primary care networks: realising the potential through advancing data and analytics

25 July 2019

Better data linkage across primary care and other community-based services has the potential to help reduce socioeconomic inequalities. Data linkage could enrich our understanding of a patient’s socia...

More people report waiting too long for GP appointments

Press release
15 July 2019

Health Foundation response to NHS England's GP Patient Survey

Primary care networks: lifeboats launched on stormy seas

4 July 2019

Primary care networks (PCNs) went live on 1 July 2019. Despite their potential to improve primary care, how they’ll develop, and what changes patients can expect to notice remains unclear. Dr Rebecca ...

Quantifying health workers’ retention in primary care, its variability and association with outcomes

Research project

Research project examining how retention of GPs and nurses has changed over time, and mapping its regional variability, using databases of routinely collected administrative data.

The current Babylon GP at Hand model will not work for everyone

13 June 2019

If the future of primary care is digital, the approach to it must meet the needs of a diverse population with varying health conditions.

Primary care networks and the deprivation challenge

10 May 2019

The newly emerging PCNs provide an opportunity to tackle health inequalities in England but they will have to be careful to avoid perpetuating the problem.

Nudging more cost-effective medication use across NHS organisations

Research project

Project that will use behavioural insights methods to optimise health care workers’ medication prescribing and use choices, improve understanding of patient experience, and prioritise medication safet...

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