Primary care Primary care is usually the first point of contact for people when they need health advice or treatment

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It’s the first stop for symptoms that are new or for concerns about physical or mental health. It is provided by GPs and other health care professionals (such as practice nurses, pharmacists, opticians and dentists).

Our recent work and content on this topic is listed below.

Over 700,000 patients served by GPs at high risk of COVID-19 could be left without access to face-to-face GP appointments

Press release
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6 August 2020

New Health Foundation research reveals that one in three GPs who singlehandedly manage a GP practice are at high risk of death from COVID-19.

How has COVID-19 affected service delivery in GP practices that offered remote consultations before the pandemic?

Chart
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16 July 2020

The digital-first primary care goal set out in the NHS Long Term Plan has been thrown into the spotlight during COVID-19. We examine early results from 51 GP practices using askmyGP to explore how pri...

How might COVID-19 have affected people’s ability to see their GP?

Chart
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1 May 2020

The data suggest that some face to face GP appointments may have been replaced by virtual consultations in March 2020.  

Using virtual consultations in the fight against COVID-19

Newsletter feature
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30 March 2020

We spoke to Professor Greenhalgh about the rapid implementation of virtual consultations in response to COVID-19 and what we can learn from the research in this area. 

Three projects that have successfully spread virtual consultations

Newsletter feature
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30 March 2020

We shine a spotlight on three of our improvement projects that are playing a key role in rolling out video consultations across the UK.

Building castles on sand: reforming primary care

Blog
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12 March 2020

Rebecca Fisher looks at what the 2019 Commonwealth Fund Survey tells us about primary care reform in the UK and how GPs view their roles.

UK GPs the least satisfied among high income countries with amount of time they have with patients

Press release
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5 March 2020

Our report, an analysis of an international survey of GPs from 11 high income countries, paints a picture of high stress and low satisfaction with workload among UK practitioners  

Too much and not enough

Blog
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22 January 2020

Bryan Jones reflects on the implications of our recent publication and the heavy workload pressures being faced by general practice

Improving labour productivity in primary care: the role of skill mix, technology and patients

Research project

Project that is aiming to define an accurate measure of labour productivity in primary care and to identify its determinants, including workforce skill mix, technology and patient characteristics.

Improving continuity of care in general practice: four lessons from the frontline

Blog
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12 November 2019

How can general practices balance continuity of care with the need to see a GP promptly? Angus Wiltshire explores four early findings from the Increasing Continuity of Care in General Practice program...

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