• Project led by Sloan Medical Centre in Sheffield.
  • Based in GP surgeries in Sheffield.
  • Aimed to investigate whether a web-based resource could help people with chronic musculoskeletal pain improve their health literacy and self-manage their condition more effectively.
  • Worked with patients to co-design a website providing information about persistent pain and self-management techniques, and asked GPs to refer patients to the website and a peer support service.

The 'Please stop informing me' project investigated whether a web-based resource could help people with chronic musculoskeletal pain improve their health literacy and self-manage their condition more effectively.

The project team worked with patients to co-design online resources and test the capacity of peer support. Using an existing website www.sheffieldachesandpains.com as a starting point, the team followed an iterative plan, do, study, act (PDSA) cycle to create a product that reflected the needs of independent users as well as those who access the website alongside peer support.

GPs and physiotherapists signposted patients to the new website - www.sheffieldpersistentpain.com - and referred them to health trainers for one-to-one support. Participants needed to be over 18 years of age and diagnosed in primary care as having pain related to a musculoskeletal condition.

Who was involved

The project was led by a GP at Sloan Medical Centre who was also GP commissioning lead for musculoskeletal conditions for NHS Sheffield. Other team members included the research and evaluation manager at NHS Sheffield, a senior lecturer at the University of Sheffield School of Health and Related Research, and health trainers and project designers from health training organisation Shipshape.

Outcomes

A total of 327 patients enrolled in the programme and 4,192 people visited www.sheffieldpersistentpain.com

Patients reported that the information helped them to:

  • understand their medication and make efforts to reduce it
  • feel more confident when describing their condition and needs to their doctor
  • self-manage their condition with exercise and relaxation.

Challenges

Clinicians other than those in the project group needed encouragement to signpost patients to the website.

You might also like...

Research report

A critical moment

Our third annual report analysing the staff profile and trends in the NHS workforce in England in 2018

Press release

Preparing health care workforce for a digital future will require Herculean effort at all levels

Health Foundation response to The Topol Review on preparing the health care workforce for a digital future.

Press release

NHS staff shortages put long-term vision for primary and community care at risk

New analysis shows NHS staff numbers are failing to keep pace with demand, and that there is ongoing deterioration in workfor...

Kjell-bubble-diagramArtboard 101

Work with us

We look for talented and passionate individuals as everyone at the Health Foundation has an important role to play.

View current vacancies
Artboard 101 copy 2

The Q Community

Q is an initiative connecting people with improvement expertise across the UK.

Find out more