Self-management support is when health professionals, teams and services (both within and beyond the NHS) work in ways that ensure that people with long-term conditions have the knowledge, skills, confidence and support they need to manage their condition(s) effectively in the context of their everyday life. A system of effective self-management support requires changes at every level from how and what services are commissioned, to how health professionals and people with long term conditions work together in a consultation, to how people are supported in between appointments.

Download A practical guide to self-management support.

This guide provides an overview of self-management support and the key components for effective implementation. It will be useful both for those starting their self-management support journey and those building on and improving the support that they already provide.

The guide explains what self-management support is and why it is important. It then looks at various aspects of putting it into practice, including planning and commissioning, building knowledge, skills and confidence, and measurement and evaluation.

The guide also contains suggestions for further reading and case studies of self-management support in practice.

Additional resources

  • Building the House of Care is a supplementary case study exploring how health economies in Leeds and Somerset are implementing the House of Care - a coordinated approach to personalised care and support planning for people with long-term conditions.
  • The Health Foundation's person-centred care resource centre is designed to help health care professionals implement a more person-centred health care service, containing a range of materials that can be used to deliver person-centred care.
  • Person-centred Care Around the World, a directory of person-centred care organisations around the world highlighting the leading international centres working on similar aspects of person-centred care to the Health Foundation.
  • 'Implementing self-management support' is a video showcasing a range of views from health professionals and service users on the issues surrounding successful self-management. You can view it below:




Further reading


Andy Cassidy

As someone living with a chronic condition, this guide is highly recommended. A superb resource for clinician and patient.

Ash Pandya

It is disappointing to read a report where once again there is no mention of the community pharmacy in supporting people with self care and management of their condition. Pharmacy sees more people i would argue than any other health professionals, provides choice access and supports people with their condition. there are 1.6 million contacts with a pharmacy per day yet little or no mention is made of how and what community pharmacy already supports. This is exactly the same problem I see with CCGs and local authorities and if reports such as this which are very good have no mention of the role of community pharmacy how are we likely to change? I hope we can change this in future reports.

Lisa Kidd

Thanks for your comment Ash and I just wanted to note that we took a broad 'workforce' approach, not specifically naming any professional groups. I agree with your comment, however, on the role of community pharmacy and it's something myself and colleagues are particularly interested in exploring. I'd be interested in speaking more with you if you like.

Best wishes,


Where do you begin? Most areas license contractors, so make sure that the people you interview, have the right qualifications, and licenses.

Add new comment

* indicates a required field

Your email address will not be published on the site and will only be used if we need to contact you about your comment.

View our comments policy